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5 Things I Wish My Massage Clients Knew

  • Michelle Marshall
  • Feb 18
  • 2 min read

Updated: Apr 1

Over the years, I’ve heard a lot of the same questions, concerns, and assumptions from new clients. So I thought I’d take a moment to gently clear up a few of the most common ones, because how you feel walking into a treatment matters just as much as how you feel walking out.


These are five things I wish every client knew before stepping onto the table.


1. I don’t judge your body—ever

When I’m treating you, I’m not thinking about how your body looks. I’m thinking about anatomy—muscle structure, tension patterns, trigger points, and how best to support your body’s needs. Whether you’ve shaved your legs or not, whether you have cellulite, scars, or curves—it truly makes no difference to me. There is no such thing as a “perfect body,” and you are welcome just as you are.


2. Yes, my hands get tired… But I practice what I preach

Massage is physical work, and like you, I can feel sore, tight, or tired at the end of a long day. What do I do when that happens? I book a massage. I value regular bodywork in my own life just as much as I recommend it for others—because prevention and self-care aren’t optional for anyone, even therapists.


3. No, my partner doesn’t get massaged every night

This one always gets a laugh, but the truth is, my partner doesn’t get regular massages from me. In fact, if he wants one, he has to book in like everyone else! I value my downtime and need to switch off after a day of treating clients, When he needs bodywork, I refer him to one of my trusted colleagues—because even I need boundaries, rest, and space to recharge.


4. I can’t fix 10 years of pain in one session

As much as I’d love to offer instant relief, chronic pain and long-term issues take time to unwind. A single session might bring noticeable changes, but deeper healing comes from consistency. Every treatment builds on the last, and together we work toward lasting results. Massage is not a quick fix—it’s part of a long-term strategy.


5. Massage doesn’t have to hurt to work

There’s a persistent myth that massage needs to be painful to be effective. But the truth is, your body doesn’t respond well to stress or tension, even if it’s coming from the massage itself. Effective treatment can be deep, precise, and impactful without being excruciating. If something feels uncomfortable, I always encourage clients to speak up because communication is key to great results.


Massage Is Personal


Every body is different and so is every massage. Whether you’re seeking pain relief, nervous system support, or a moment of stillness in a busy life, my goal is always the same: to help you feel safe, supported, and better than when you walked in.


Did any of these surprise you? Have a question I didn’t cover? I’d love to hear it—drop a message or reach out any time.


And if you’re ready to experience the benefits of massage for yourself, you can book an appointment here:www.michellemarshall.com.au/book-online

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